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Blue Mountains
Blue Mountains

Covid-19 Notice: Online Therapy

Our Position on Ensuring Your Safety

When the pandemic hit our area, we at Healing Songs wrestled long and hard with the pros and cons of doing online therapy. We consulted for hours with several esteemed colleagues, including the current president of the Board of Professional Counselors and a former member of the Board's ethic's panel. At the end of the day, we decided that due to the recommendations of our governor and our colleagues, the confines of our office, and the difficulty of administering therapy while wearing masks, we would have to switch to online therapy for the foreseeable future. We know this may not be what you envisioned when you looked us up, but we hope that you'll trust us when we say that it works well. If you have doubts, please keep reading below.

Is Online Therapy for Me?

Good question. The truth is that even as a therapist, I never thought I would be administering therapy online. I am a very dynamic person and the idea of speaking through a camera lens turned me off. 

Then the virus hit and everything changed. It took me a while to get used to the kinks, but I can honestly say that the benefits of video therapy have come alive for me. It allows me to see the client's face up close and allows him/her to see me. It encourages honesty and most people can be just as real and raw as in-person.

Having said that, online therapy does have it's concerns. Technology can fail us: batteries die, software malfunctions, and wifi can fail. In addition, privacy can be a real concern when living with a house packed with other people.  Still, the fact remains that for now, online therapy is the best option to allow us to keep a safe distance from others - thus allowing all of us to keep ourselves, others, and our families safe during this epidemic.

If you've read this far and you still think it might be for you, below I answered a few frequently asked questions about online therapy that you may be wondering: 

Is Online Therapy Private?

While nothing is as secure as in-person sessions, I do want to assure you that from our end, we have done everything possible to make your online therapy as secure as possible. My video therapy is performed in my office, where the sound machine is outside the door. The wireless Verizon wifi is securely private and password-protected. My computer is specially protected from invasion using AES encryption algorithm in cipher block chaining (CBC). 

Is Online Therapy Effective?

Although there are always exceptions, multiple studies have demonstrated that you will find online (video) therapy just as effective as in-person therapy, as long as proper privacy is implemented and technology is in working order. Scores of these studies exist, and in case you'd like to read a few, I included some here and here

Will Online Therapy Be Covered by Insurance?

My colleagues and I have found that most insurances have made a provision for online therapy due to COVID-19. However, this is not a guarantee as every insurance has their own policies. I would check with your insurance to determine whether they will still reimburse you for out-of-network telehealth services. 

Final Thoughts

This is a time when fear, loneliness, dread, and terror can shake the strongest soul. If that is you, please reach out to me for a free video consultation. I would be happy to care for you during an online video consultation for a few minutes, even if you end up electing not to start therapy with me. Each person who is bravely facing their situation has a special place in my heart and I feel blessed and honored to serve you, especially during this difficult time.

God bless and take care,


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